“We were impressed by their responsiveness and thoroughness. Very effective and always responsive to questions/inquries.”

— Office Administrator, Darling Milligan PC

The Client

Darling Milligan PC is a civil litigation law firm in Denver, CO. As a small boutique firm, the client operates with limited capacity to hire a dedicated technology department. To help manage their IT, they reached out to Aspire Technology Solutions for legal IT services.

Challenge

Darling Milligan PC needed an IT partner to help them set up their IT infrastructure and provide ongoing support for managed IT services. The confidential nature of the information meant that data security would be a top priority. They also required an attentive managed service provider who could quickly respond to and resolve issues as they arose.

Solution 

The Aspire management team, office staff, and several different IT specialists worked with the Darling Milligan team to evaluate and set up their IT infrastructure to meet the needs of the firm. Aspire was very responsive to any problems that occurred with hardware and assisted with the installation and management of cloud-based systems. We continue to manage their IT needs and proactively ensure everything runs smoothly.

  • Security Assessment: By examining the client’s current state of cybersecurity, we identified gaps in protection that could lead to security breaches if not addressed. Our proactive approach allowed for an up-to-date cybersecurity plan to keep confidential information safe.
  • IT Infrastructure: After analyzing the client’s IT infrastructure, we noted room for improvements to both hardware software. Implementing the changes improved office efficiency while eliminating downtime.
  • Employee Training: A large part of a company’s cybersecurity involves informed employees. We trained the staff to follow cybersecurity best-practices, including phishing detection, strong password creation, and proper encryption techniques.

Results

After Aspire provided Darling Milligan PC’s with legal IT services, downtimes were eliminated and their internet speed improved based on Aspire’s recommendations for upgrades. Overall, the team was efficient, responsive, and detail-oriented.

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Keith Vislay